Seven-plus years across advertising, healthcare, e-commerce and customer support. Current roles first, with the earlier journey below.
Right hand to the CEO of an Amazon advertising agency, a CEO who also closes the deals. Kept HubSpot and lead follow-ups organized so the pipeline kept moving. Moved into a Growth Associate role in Sep 2026.
Two hats: builds the automations, and leads Medicaid provider re-credentialing, compliance work where the details have to be right.
Calendar coordination, personal projects, and inbox automation. Business and personal, handled on a fractional schedule.
General administrative support for a client's ancillary business. Ran scheduled outbound email campaigns during US evening hours using email automation tools, keeping campaigns accurate, lists clean, and reporting consistent.
Joined at the founding stage and helped build the operations before there was a playbook.
Owned the full executive stack: calendar, inbox, travel, vendors, follow-ups, and reporting.
Helped run Shopify e-commerce brands selling across Northern Europe, Spain, Germany, and Japan. Rehired in 2024 to help the business through a restructure.
Tier 1 technical support tickets, handled in Zendesk.
Technical Support Representative
Handy by Angi and Linksys-Belkin accounts.
Backend Support for Thinkific
Tier 1 technical tickets in Zendesk.
Customer Service Rep, T-Mobile account
🏆 Best: Ranked Top 2 of ~1,000 employees at the site. Consecutive site-wide Top 2 and Top 3 awards · 111% overall P2G · 100% survey · 90% retention.
Corporate Accounts Officer
Closed a PHP 4M unit sale.
Marketing Manager
Event Management Specialist